| Amount | $0 |
|---|---|
| Fee | $0 |
| Total | $0 |
You may contact us as follows:
Phone: 07 3420 5861
Email: supportteam@apex.edu.au
Mail: Mail: 1374 Logan Road
Mount Gravatt, QLD, Australia 4122
All communication addressed to us should include your Customer Number (Student ID).
| Customer Number | |
|---|---|
| Customer Name | |
| Mobile Number | |
| Email Address | |
| Address | |
| City | |
| State | |
| Postcode |
| Date of First Payment | |
|---|---|
| Frequency | |
| Number of Payments |
| First Amount | |
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| Regular Amount | AUD |
| Final Amount |
Surcharges Apply:
Credit/Debit Card: 1.15%
Direct Debit: AUD 1.00 per debit, AUD 3.00 for every failed debit
I/We request and authorise Apex Training Institute (314011) to arrange, through its own financial institution, a debit to your nominated account any amount Apex Training Institute (314011), has deemed payable by you. This debit or charge will be made through the Bulk Electronic Clearing System (BECS) from your account held at the financial institution you have nominated below and will be subject to the terms and conditions of the Direct Debit Request Service Agreement.
As filled out in the payment form.
I/We request and authorise Acknowledement. By signing and/or providing us with a valid instruction in respect to your Direct Debit Request, and/or agreeing to this agreement and/or submitting the payment form, you have understood and agreed to the terms and conditions governing the debit arrangements between you and Apex Training Institute (314011) as set out in this Request and in your Direct Debit Request Service Agreement.
Signature:
I request you Apex Training Institute (314011) to arrange for funds to be debited from my nominated credit card according to the schedule specified above and attached Direct Debit Service Agreement.
Signature:
Return your completed application by mail to:-
Mail: 1374 Logan Road
Mount Gravatt, QLD, Australia 4122
This is your Direct Debit Service Agreement with Apex Training Institute (314011) (the Debit User). It explains what your obligations are when undertaking a Direct Debit arrangement with us. It also details what our obligations are to you as your Direct Debit provider.
Please keep this agreement for future reference. It forms part of the terms and conditions of your Direct Debit Request (DDR) and should be read in conjunction with your DDR authorisation.
payment form means web form provided by us to submit payment.
account means the account held at your financial institution from which we are authorised to arrange for funds to be debited.
agreement means this Direct Debit Request Service Agreement between you and us.
banking day means a day other than a Saturday or a Sunday or a public holiday listed throughout Australia.
debit day means the day that payment by you to us is due.
debit payment means a particular transaction where a debit is made.
Direct Debit Request means the written, verbal or online request between us and you to debit funds from your account.
us or we means Apex Training Institute (314011), (the Debit User) you have authorised by requesting a Direct Debit Request.
you
means the customer who has authorised the Direct Debit Request.your financial institution means the financial institution at which you hold the account you have authorised us to debit.
By submitting a Direct Debit Request, you have authorised us to arrange for funds to be debited from your account. The Direct Debit Request and this agreement set out the terms of the arrangement between us and you.
We will only arrange for funds to be debited from your account as authorised in the Direct Debit Request.
or
We will only arrange for funds to be debited from your account if we have sent to the email / address nominated by you in the Direct Debit Request, a billing advice which specifies the amount payable by you to us and when it is due.
If the debit day falls on a day that is not a banking day, we may direct your financial institution to debit your account on the following banking day. If you are unsure about which day your account has or will be debited you should ask your financial institution.
We may vary any details of this Agreement or a Direct Debit Request at any time by giving you at least fourteen (14) days written notice sent to the preferred email or address you have given us in the Direct Debit Request.
You can:
at any time by giving at least 7 days notice.
To do so, contact us at: supportteam@apex.edu.au
You can also contact your own financial institution, which must act promptly on your instructions.
It is your responsibility to ensure that there are sufficient clear funds available in your account to allow a debit payment to be made in accordance with the Direct Debit Request.
If there are insufficient clear funds in your account to meet a debit payment:
You should check your account statement to verify that the amounts debited from your account are correct.
If you believe that there has been an error in debiting your account, you should notify us directly on and confirm that notice in writing with us as soon as possible so that we can resolve your query more quickly. Alternatively you can contact your financial institution for assistance.
If we conclude as a result of our investigations that your account has been incorrectly debited we will respond to your query by arranging for your financial institution to adjust your account (including interest and charges) accordingly. We will also notify you in writing of the amount by which your account has been adjusted.
If we conclude as a result of our investigations that your account has not been incorrectly debited we will respond to your query by providing you with reasons and any evidence for this finding in writing.
You should check:
We will keep any information (including your account details) in your Direct Debit Request confidential. We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.
We will only disclose information that we have about you:
If you wish to notify us in writing about anything relating to this agreement, you should write to:
Email: supportteam@apex.edu.au
Mail: 1374 Logan Road
Mount Gravatt, QLD, Australia 4122
You may telephone us on 07 3420 5861 during business hours.
All communication addressed to us should include your Customer Number (Student ID).
We will notify you by sending a notice to the preferred address or email you have given us in the Direct Debit Request. Any notice will be deemed to have been received on the second banking day after sending.